Canadian Immigration Applications are processed by 3 types of Immigration, Refugees and Citizenship (IRCC) offices in Canada:
- Case Processing Centre (CPC)
- Centralized Intake Office (CIO)
- Operations Support Centre (OSC)
These offices receive and process applications for Canadian permanent residence and Canadian citizenship. As an applicant, you are required to mail your application to these offices. However, these offices are not open to the public and do not offer any assistance with immigration applications.
Where Are the Different IRCC Offices in Canada?
Below is a detailed list of all types of IRCC offices and where they are located across Canada:
CPC, Ottawa, Ontario:
The Case Processing Centre (CPC) in Ottawa, Ontario processes applications for the following programs:
- Visitor Visas or Temporary Resident Visa applications from within Canada for applicants with valid status as a temporary worker or student
- Permanent residence applications are submitted from the US and Canada after they have been processed by CPCs in Mississauga, Sydney, or Ottawa.
OSC, Ottawa, Ontario:
The Operations Support Centre (OSC) in Ottawa, Ontario processes the following types of applications:
- International Experience Canada (IEC) work permits
- Temporary residence applications filed electronically from inside Canada
- Replacement requests for temporary resident documentation
- Amendment of immigration documents and temporary resident documents
CPC, Mississauga, Ontario:
This CPC in Mississauga, Ontario processes applications for Family Sponsorship programs from applicants in Canada and abroad.
CPC, Edmonton, Alberta:
The CPC in Edmonton, Alberta is responsible for:
- Processing extension requests for Temporary Resident status, Temporary Work Permits, and Study Permits
- Processing permanent residence applications from Protected Persons and Conventional Refugees
- Processing permanent residence applications from applicants to caregiver programs
- Processing permanent residence applications under the Temporary Resident Permit holder class
- Providing loans for permanent residence fee
CPC and CIO, Sydney, Nova Scotia:
The CPC in Sydney, Nova Scotia manages:
- Applications for permanent resident cards, both new and renewals
- Applications for Canadian citizenship: new, renouncing, revoking, and resuming
The Centralized Intake Office (CIO) in Sydney accepts applications for the following immigration programs:
- Federal Skilled Worker (FSW)
- Federal Skilled Trades (FST)
- Canadian Experience Class (CEC)
- Federal Self-Employed Persons Program
- Start-Up Visa program
- Provincial Nominee Program (PNP)
- Quebec Skilled Worker Program (QSWP)
- Quebec Investor Program
- Quebec Entrepreneur Program
- Quebec Self-Employed Worker Program
- Immigrant Investor Venture Capital Program
What IRCC Offices Are Open By Appointment Only?
The above-mentioned offices are not open to the public. However, certain offices across Canada are open by appointment only. Based on the type of your Canadian Visa application, the IRCC may contact you to schedule an appointment at one of these offices.
These offices accept completed applications for refugee claims and also offer the following services:
- Conducting citizenship tests
- Conducting citizenship interviews
- Conducting citizenship ceremonies
- Holding immigration interviews
These offices are located across Canada as follows:
Ottawa, Ontario: *Also Accepts Refugee Claims
Refugee claims are accepted between 8:00 am- 4:00 pm. Other services are available by appointment.
Appointment Address: 235 Queen Street
Level C3 – Suite 005
Ottawa, ON
K1A 0H5
Mailing Address: 365 Laurier Ave. W
Office 3122
Ottawa, ON
K1A 1L1
Toronto (Etobicoke), Ontario: *Also Accepts Refugee Claims
Refugee claims are accepted between 8:00 am - 1:00 pm, from Monday to Friday. Other services are available by appointment only.
Address: 5343 Dundas Street West, Suite 105
Toronto, ON
M9B 6K5
Mississauga, Ontario:
This office will not accept refugee claims. You can submit your refugee claim to the Etobicoke office in Toronto.
Address: 3085 Glen Erin Drive
Mississauga, ON
L5L 1J3
Scarborough, Ontario:
This office will not accept refugee claims. You can submit your refugee claim to the Etobicoke office in Toronto.
Address: 200 Town Centre Court, Suite 370
Scarborough, ON
M1P 4X8
Hamilton, Ontario: *Also Accepts Refugee Claims
Refugee claims are accepted between 8:00 am- 4:00 pm. Other services are available by appointment.
Address: 55 Bay St. North – Ground Floor (Market St. entrance)
Hamilton, ON
L8R 3P7
